We're going to remember January 18, 2021 for the rest of our lives. At 5:00 pm, we had 9,000 Twitter followers and enough inventory to last us for 3 months of sales based on our usual selling patterns. Then things went crazy. A perfect storm formed from the story of our National Guard pillow donation and our firm stance against overthrowing our government led to a viral Twitter moment. People like Jake Tapper, Soledad O'Brien, and Rick Wilson of the Lincoln Project were tweeting about us. By 9:40 pm, we had thousands of new twitter followers, and we had completely sold out of pillows. We sold out of 3 months of inventory in 4 hours. Then you guys KEPT ON BUYING.
How it's going.
We're doing our best to keep up with, well, everything! The most important piece of information for you is this: The pre-order you placed will be shipping out in May. We had hoped it would be sooner, but you see, our pillows are made with love and care by friends of ours in China. (Here's a great Twitter thread on that topic if you want to know more.) Do you know what they love to celebrate in Chinese culture? The New Year! (2021 is the year of the ox, btw.) So they won't even be able to start making new pillows for us until late February.
We know that's a long time to wait, so in the meantime, we're bottling up thousands of bottles of our signature Lavender Sleep Spray to send to all of our pre-order customers. It's the least we can do to thank you for your support and your patience. We'll start sending out sleep sprays the week of 02/01. You will get an email confirmation when your sleep spray is shipped.
Please be gentle.
We're still a tiny, husband and wife company doing our best to keep up with the incredible growth we've had in the past two weeks. Our goal remains to give you the best sleep experience of your life.
Have a question? Need help? Please email me at email@example.com with your order number. I'm always happy to help you.